Privacy Policy

We (also referred to as “we”, “us” or “our”) are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide via the Vonk Tradewise website (the “website”).

These principles will be upheld:

• To ensure transparency regarding the collection and processing of your personal data:

We want you to be able to make informed choices about how your personal data is used and processed. That’s why we created this website. To do so, we use a range of methods and procedures to provide clear, relevant information on our use of personal data.

If we determine that you require specific details, we will provide them at the appropriate date and time.

We are happy to answer any questions you may have and to provide any clarifications you need regarding any limitations imposed by law. You can reach us by email at the following address: info@vonk-tradewise.com

• We will use personal data solely for the purposes outlined in this policy.

We may process Personal Data for a variety of purposes, including to provide the website to you, connect you with third-party trading platforms (the 'Services'), improve the site, protect our rights and interests, facilitate the maintenance and delivery of the Services, comply with legal and regulatory obligations, and carry out administrative and business operations that support the provision and use of the Services.

We also process your personal data to better understand your preferences and needs.

• To use key tools to protect your rights regarding personal data:

To support the exercise of your rights, we have dedicated processes in place. Contact us at any time to request access to your personal data. We can rectify or erase it, and restrict its processing for specific purposes or altogether. We can also transfer the information to you or to a third party. We will strive to accommodate your requests.

• Safeguard your personal data:

While we cannot guarantee the absolute security of your personal data, we will continue to use a broad range of measures and safeguards to ensure your personal data is protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about natural persons and how it processes it, shares it with third parties, and safeguards it, among other practices.

This Policy concerns information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or can access.

The Policy defines “processing” as any operation that involves the use or collection of personal data. This includes the organisation, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for individuals under 18 years of age. We do not knowingly collect or solicit information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we learn that we have collected information about a child, we will delete it as quickly as reasonably possible.

2. What personal data do we hold about you?

When you use our services or channels, or visit our website, we collect personal data. In some cases, we ask you to provide this information. In other cases, we obtain it by analysing how you use our services and service channels, as well as from information we receive from our third-party partners.

3. No obligation to provide personal information to the company and possible consequences.

You are not required to provide us with any personal data. However, in some situations you may choose not to share it. This may limit our ability to provide certain services or restrict users' access to the website.

4. What types of personal data can we collect? When you visit our website, we may collect the following personal information:

This includes information about your online activity logs and traffic data (including your IP address, the date and time of access), the language you use on our website, software crash logs, the type of browser you use, as well as information about the device you use to access our services. The information we collect is not personal data and cannot be used to personally identify you.

Personal data We receive from you: Any personal data you choose to provide to Us when you access a third party’s online trading platform through Us.

Personal information you submit directly to third-party platforms to facilitate transactions: this may include your full name, address, phone number, and email address.

5. The legal basis and purposes for the processing of personal data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a valid legal basis, the company is not permitted to process your personal data. The legal grounds on which the company may lawfully process your personal data are as follows:

• You have given your consent to the processing of your personal data for one or more purposes. This applies when you provide personal information via the website so that we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
• Processing must fulfil a legal obligation.

Contact us by email for more information about the processing required to protect our legitimate interests.

Below is a list of purposes and legal bases under which we may use the information you provide to us. Personal data.

6. Transfers of Personal Data to Third Parties

The company may also share personal data with third-party companies that provide services to us, including hosting and storage, IP address processing, and user experience analysis.

You may also request that we disclose specific personal data about you to third-party trading platforms. In such cases, we will transmit the personal data you have provided to us to those third-party platforms. The use of your personal data will be governed by their respective privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. Such sharing can provide the Company with the resources needed to enhance and improve the products and services it offers to its customers.

When necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other competent authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or to any other company within our group, if such a transaction occurs (including the transfer or sale of assets belonging to the company or any other group entity) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Use of third-party cookies and services

We may use third-party services, such as advertising providers on our website and analytics companies. These providers may also use cookies or other technologies.

Cookies are small text files stored on your device when you visit or use the website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. They are temporarily stored on your device and last only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the site.

Types of cookies:

We may use them based on their purpose:

Cookies are blocked or removed

To block or delete cookies, adjust your browser settings. The links below offer guidance for several of the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the processing purposes described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to ensure we do not keep it longer than necessary.

9. Transfers of personal data to a third country or an international organisation

Your personal information may be transferred to other countries, meaning your data may be sent to a third country (a country other than the one where you reside) or to international organisations or jurisdictions. The Company takes all necessary measures to protect the personal data you provide and to ensure that you can exercise your rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a).
• The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The European Commission’s Standard Contractual Clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when it is transferred to third countries or international organisations. Please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect personal data. This includes preventing the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant the error-free security of your personal data. We are also not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure of personal data resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.

Where legal or other obligations beyond our control apply, we may be required to disclose your personal data to third parties, such as public authorities. In these cases, we cannot control how those third parties protect your personal data.

Transmitting personal data over the internet is never completely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to third-party websites

Links to third-party sites and applications are available on this website. These sites and apps are not controlled by the company. We are not responsible for the collection or processing of personal data on those sites or apps. This Policy does not apply to activities conducted through such sites or apps.

When visiting any third-party websites or apps, we recommend that you review their privacy policies carefully prior to making a decision to access or use their services. In addition, we recommend providing any personal data directly to them.

12. Amendments to this Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the revised Policy on our website. When we implement significant updates, we will also seek to inform you through channels we deem appropriate and will publish a notice on our website. Unless stated otherwise, any amendments will take effect upon publication of the revised Policy.

13. Your rights in relation to your personal data

You are entitled to request that we verify the accuracy of the personal data collected about you, correct any errors, and delete any personal data we do not require. You may also limit the scope or types of processing applied to your personal information.

If you are an EEA resident, please refer to this page:

These rights are available to you concerning the information you provide regarding your personal data. To exercise your rights, please send an email to the address provided below.

Access rights

The Company is able to verify whether personal data about you are being processed. If they are, you will be able to access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available to you electronically upon request.

The right to access personal data must not infringe upon the rights and freedoms of others. If a request would harm another person's rights or freedoms, the company may refuse to comply with the request or, where appropriate, limit its capacity to fulfil it in whole or in part.

Right to rectification

The Company has the right to rectify inaccurate personal data. You have the right to request that any incomplete personal data concerning you be rectified, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, on grounds relating to your particular situation, to processing of your personal data based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company’s legal obligation.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to restrict the processing of your personal data.

If you request that the processing of personal data be restricted, such data may only be retained with your consent, in order to establish, exercise or defend legal claims, to protect the rights and freedoms of another natural person, or for reasons of significant public interest within the European Union or within a Member State.

Right to Data Portability

If the processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly by the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not impair the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any use or processing of your personal data based on legitimate interests pursued by the company or a third party. This includes profiling carried out solely on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or if the processing is necessary for the establishment, exercise, or defence of legal claims, we may continue the processing.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing based on your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may file an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights concerning your personal data, as described in this section 13.

We will provide the requested information, in accordance with your rights under Section 13 of this agreement, within one month of receiving your request. The timeframe may be extended to up to two months if necessary, depending on the nature and complexity of the request as well as the overall volume of requests. Within one month of receipt, we will inform you in writing of any extension and the reasons.

Provided this does not conflict with the provisions of section 13 of the law, information you request under your rights set out in section 13 will be made available free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or implementing the requested action. We may also decline to act on such requests.

If we have any doubts about the identity of the person who submitted your request, the company may request additional information to verify your identity, prevent fraud, and protect your privacy.